Help to keep moving forward.
If you need help with Komova or its plugin, contact the support team. Start with these checks to identify the missing step.
Check the connection
- Check that you are using the correct account and workspace in your assistant.
- Install the full plugin and check that the
komova-workskill is available. Adding only the MCP URL does not install that skill. - Authorize the Komova connection through OAuth and enable it in the conversation. Installing the plugin alone does not grant access to your data.
- Try: “Use Komova to list my Projects with their IDs. Do not create or change anything.”
A new account may return an empty list. If the connection asks for authorization again, reconnect from your assistant and check the selected account.
If ChatGPT shows “Desktop only”, open this package in the desktop app. Uploading the ZIP does not demonstrate web availability or approval in the public directory.
Read the installation guide and plugin overview.
What to include when asking for help
- Your assistant and its app version, if available.
- The step you tried and the error message.
- Whether the problem occurs during installation, authorization, reading or changing a record.
Send only the information needed. Hide personal data and project content in screenshots. Never include passwords, tokens, access codes, OAuth codes or payment information in emails, chats or Forms.
Contact support
Email soporte@komova.app.
For questions about data or deletion, read Privacy and Delete account. You can revoke an agent’s access in Komova.